We initiated conversation with Victor and he worked the numbers so that we were able to get the Truck we so wanted ! He made sure everything was ready paperwork wise prior to our traveling to Turlock … When we arrived we went over everything with Ollie and then Matt Bonander went over the entire truck with us…. We are so happy we found this dealership!! A definite Gem 🙂
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
Even with some confusion over the time of my appointment, the service team was able to get my car done early and was super accommodating. The prices are always fair, and the team goes above and beyond. I’ll never go anywhere else!
Went in an oil change and was told it would take about an hour, 2 hours later, car still not finished I went to investigate myself since no service advisor informed me or my wife anything was going on. Come to find out service tech apparently stripped a wheel stud while rotating tires. The good news is they did replace the stripped stud, so did do it right vs not telling me or leaving it stripped.
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
I called Gilbert late in the day about a trade-In and purchase of a new Acadia that had just come into the dealer. Gilbert wasn’t working the day I called him, but he called the dealership and set up everything for me before I arrived. His partner Juan did a great job showing me the new vehicle and getting me a great price for my trade-in. Hassle free, no pressure, I will shop at Bonander again because of the people and how they take care of their customers. Thank you. John.
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bonander Buick GMC and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Victor went above and beyond and got us the truck we wanted, every where else was turning us down but Victor made it happen!! We will def be coming back and sending all our family and friends!! No better car lot out there!!
Paul makes me feel that I am his most important client. He takes time to take care of me and he explains things in a way I understand and that makes me feel happy to be bringing our cars to Bonander. Thanks John H. , Satisfied Customer